Lilyeve customer care
Shipping & Delivery
Last updated: August 2026
Grow:Turn ships internationally from South Korea. The current estimated delivery window is 14-28 days after payment confirmation.
1. Processing
Orders are normally prepared within 2 business days. The delivery estimate begins after payment confirmation and remains an estimate rather than a guaranteed arrival date.
2. Worldwide Delivery
Available destinations are shown at Shopify Checkout. A destination that cannot currently be served will not be available for checkout.
3. Shipping Cost
Standard worldwide shipping is currently free unless a different charge is clearly displayed before payment.
4. Duties and Taxes
Import duties, taxes, customs fees, and local handling charges may apply depending on the destination. Unless checkout explicitly states that these charges were collected, the recipient is responsible for them.
5. Tracking
A tracking code is sent after dispatch. Use Track Your Order to follow available carrier updates. International tracking can take several days to show its first movement.
6. Delivery Address
Review the full address, postal code, unit number, and recipient details before payment. Orders sent to an incorrect customer-provided address may require an additional shipping charge.
7. Delays and Delivery Problems
Customs review, carrier disruption, weather, and peak periods can extend delivery. If the 28-day estimate has passed or the parcel arrives damaged, submit the order details through Contact Us.